system reboots coming out of sleep mode

[mcuser66]

When coming out of sleep mode, my computer re-boots. I happens if I let the computer go into sleep mode or select 'sleep' from the power button. Is there an option that has gotten set that is causing this problem?

[Fanordi]

Hello, you can use HP Support Assistant for update all your drivers, except the BIOS. 

If you don't have HP Support Assistant in your PC, please install this here: https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

If it doesn't work please tell us the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824

[mcuser66]

Thanks for your reply.

I have installed all available updates plus a bios update.

Info on my computer:

  HP slim desktop 290-a0xxx

  Product #: 3LA89AA#ABA

  Windows 10 ver: 18363.535

My system used to be sporadic wake from sleep / re-boot, but now it is always re-boot from sleep mode. 

[Fanordi]

OK, so please reinstall the last graphics driver here: Download

[mcuser66]

I installed the recommended driver (19.?.2) and still have the problem.

[Fanordi]

So you can try to uninstall your driver for reinstall totally. For this please right click on "computer" and clic to "manage". In left go to "devices manager" and duplicate clic on "graphics cards" section to see inside. Right clic on your card to "uninstall device". Cross the box for totally delete the driver if available, clic "OK" and reboot your PC. 

After reboot Windows need to automatically reinstall your device, if not please install with my link. 

[mcuser66]

I installed a new AMD driver, old was 18.x.x, new was 19.x.2, so I don't think the AMD driver is the problem. Are there any system settings or configuration settings that could cause this problem?