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HP Recommended
HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E1AV)
FreeDOS

Hello,

 

when I was trying to install windows to my new desktop unit,

I created an windows installing USB stick.

 

but it didn't start from USB, one of youtube channel suggested change USB security to booting. So I changed all security of all USB ports on BIOS. now no one USB ports working. I get keyboard error and no USB port sees keyboard.

 

I took off the BIOS battery for 10 minutes. Then started again system, there was an alert from start: CMOS will reset if hit ENTER. I cant hit enter because USB not working.

so BIOS reset from battery didn't work.

 

Could you please help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

sorry, you seem to have made a serious misunderstanding, and/or watched the wrong video..
you do not have much possibility, you should try, a reset of the motherboard, with the jumpers, but hp, no longer delivers this information for many models

example

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/disabled-my-usb-security/m-p/65...

 

try with the CMOS battery again, but if not tested, with the computer unplugged

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Accidentally-Disabled-All-My-USB-Port/m-p/7258...

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...
if not, it will be necessary to find how with the card jumpers, but I don't think I can help with that
it will either be necessary to find on the net, or go to a specialist

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

4 REPLIES 4
HP Recommended

hi

sorry, you seem to have made a serious misunderstanding, and/or watched the wrong video..
you do not have much possibility, you should try, a reset of the motherboard, with the jumpers, but hp, no longer delivers this information for many models

example

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/disabled-my-usb-security/m-p/65...

 

try with the CMOS battery again, but if not tested, with the computer unplugged

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/Accidentally-Disabled-All-My-USB-Port/m-p/7258...

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...
if not, it will be necessary to find how with the card jumpers, but I don't think I can help with that
it will either be necessary to find on the net, or go to a specialist

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you so much for your kind reply. I will try on second suggestion and tell the result.

Best Regards.

HP Recommended

Yes, I found the jumpers 

WhatsApp Image 2022-05-27 at 21.05.10.jpegWhatsApp Image 2022-05-27 at 21.05.09.jpeg

 

I started with changed legs once and 

 

Tadaaa all enabled...Tadaaa all enabled...

HP Recommended

👍

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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