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Student
Posts: 1
Member Since: ‎09-27-2015
Message 1 of 7 (2,040 Views)

will not wake up properly from sleep after Windows 10 upgrade

Product Name: HP Compaq 6005 Pro Small Form
Operating System: Microsoft Windows 10 (64-bit)

After an upgrade to Windows 10, my HP Compaq 6005 Pro Small Form Factor will not wake up properly from sleep. After sleep, if I press a key on the keyboard or press the power button, I hear the fan and hard drive start up, and the monitor goes from completely off to on yet black (I can see a small difference, and the monitor reports that it receives a signal). But nothing happens, including if I press various key combinations such as those which would cause rebooting. Sometimes my mouse pointer is visible but usually not. If so, it will not move. If I hold down the power button, killing the power supply, and the press the power button again, the computer wakes up (not rebooting).

 

As a history, this machine had a clean Windows 7 install, then a Windows 10 upgrade, then a Windows 10 clean install. 

 

I have a vague memory that the computor originally went to sleep and woke up OK a few times, and now doesn't. However, my memory could be wrong.

 

I have tried:

* all Windows updates

* using HP website for all relevant updates, including BIOS

* display adapter (graphics card) update

* Windows Power Usage Troubleshooter

* turning hibernation off and on again in the command line (powercfg /h off and on)

 

Any suggestions?

With thanks

Kimock

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Tutor
Posts: 10
Member Since: ‎12-04-2015
Message 2 of 7 (1,801 Views)

Re: will not wake up properly from sleep after Windows 10 upgrade

Did you ever find a resolution to the wakr up problem?

Honor Student
Posts: 2
Member Since: ‎12-05-2015
Message 3 of 7 (1,780 Views)

Re: will not wake up properly from sleep after Windows 10 upgrade

I'm curious as well.

Honor Student
Posts: 4
Member Since: ‎10-30-2015
Message 4 of 7 (1,572 Views)

Re: will not wake up properly from sleep after Windows 10 upgrade

Ever get this figured out?  I did two fresh installs of Windows 10 on an hp 6005 mt and on a 6005 sff and both have the same issue.

Student
Posts: 1
Member Since: ‎02-13-2016
Message 5 of 7 (1,480 Views)

Re: will not wake up properly from sleep after Windows 10 upgrade

Same problem here. We need a solution, HP!

Honor Student
Posts: 2
Member Since: ‎10-14-2012
Message 6 of 7 (1,061 Views)

Re: will not wake up properly from sleep after Windows 10 upgrade

Anyone any luck? Anyone tried a different video card?

 

Erik.

Honor Student
Posts: 3
Member Since: ‎03-28-2017
Message 7 of 7 (542 Views)

Re: will not wake up properly from sleep after Windows 10 upgrade

Also if I put that same exact video card into my older gateway (running Windows 10) it wakes up fine
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation