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izzyyzzi
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Message 1 of 2
130
Flag Post

windows 10 start with screen info and "Press F1"

HP Recommended
HP 21-2010
Microsoft Windows 10 (64-bit)

I do not recall resetting my startup, HP All-In-One 21-2020 running windows 10

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Please include the screen info. This would be helpful.

 

What happens when you select "F1". F1 is system information.

 

I would say you have a hardware problem. Try running HP diagnostics if possible.

 

Start the PC. Tap "ESC". Select "F2".

 

Run system and component tests.

 

Regards

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