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HP Recommended
Microsoft Windows 10 (64-bit)

at startup power button hp logo preparing automatic repair, than to diagnosing your pc, Automatic Repair screen, your pc did not start correctly, option buttons: restart or advanced options, if restart it starts same cycle of restart again. if advanced options is run and UEFI test run it shows: hard drive short dst check: failure ID: 609jxg-7ajb4p-9xmnxf-60qu03, product ID: f3d59aa##aba

1 REPLY 1
HP Recommended

Hi @zorro16 

 

Welcome to the HP Support Community. I see that you are facing issues with your HP system. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.