-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- won’t power on/ Blank screen

Create an account on the HP Community to personalize your profile and ask a question
08-13-2021 10:58 PM
I just bought this Hp Pavillion Gaming R5 and when I brought it home to start it up all the leds and power button lights up but nothing on screen and the desktop beeps and the power button flashes it will do 3 longer beeps and flashes with 2 quicker beeps and flashes extremely frustrated and confused on why it would be messed up after just purchasing
08-14-2021 09:54 AM
@Snoop1806 -- I just bought this
Pick one:
1. take it back to the store that sold it to you, and exchange it.
2. take it back to the store's "support" department, to see if they can fix it, at no cost to you.
3. with your purchase, you get free telephone support from HP. Telephone them.