• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-28-2021 10:39 AM

HP Recommended
Product: Example: Pavilion 570-p022
Operating System: Microsoft Windows 10 (64-bit)
HP Pavilion Desktop 570-p022 Windows 10 I did an iTunes update and hit restart button and hp computer will not restart, it opens to the hp in a circle I have turned power on and hit ESC key -got to screen where the start up setting show up- I tried f4 waited nothing happened- I started again and tried f11 waited nothing is happening, still a blank screen. Thanks, Kevin
1 REPLY 1

‎05-10-2021 07:37 PM

HP Recommended

If Windows fails to restart two consecutive times, the 3rd restart should start in "Recovery Mode", where it might be possible to "repair" Windows, or to use "System Restore" to time-warp Windows back to a date/time when it was working correctly.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.