• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-05-2023 08:52 PM

HP Recommended
Product: HP 200 G3 All-in-One PC

Здравствуйте, помогите пожалуйста у меня моноблок HP 200 G3, на сайте указана поддержка Windows 11, и поколение процессоров intel i3 8130u - позволяет это сделать, но нет в биосе поддержки tpm2,0, 

есть ли у моего компьютера tpm?, в диспетчере устройств нет устройства безопасности, а также в bios, инструмент проверки работоспособности ПК показывает, что tpm.2.0 не обнаружен как я могу обновиться на виндовс 11, пожалуйста, помогите мне.

Самая последняя версия биос 84DE vF.48, в ней нет намёка даже на TPM 2.0, что делать?

спасибо

Category:
1 REPLY 1

‎12-06-2023 07:21 AM

HP Recommended

Hi:

 

Since you have found that there is no support for a TPM 2.0 security device, if you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2.

 

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, then you will need to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.