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‎09-07-2019 04:49 AM

HP Recommended
Product: Настольный ПК HP Pavilion p6-2010ru
Operating System: Microsoft Windows 7 (64-bit)

Здравствуйте!

Не получается установить новую другую видеокарту. Компьютер не дает даже зайти в BIOS с любой видеокартой, кроме той, которая была установлена изначально.

Новая Видеокарта Palit GeForce GTX 1650 StormX+ [NE5165001BG1-1170F]- проверена на другом компьютере.

1) Думал блок питания слабоват. Пробовал 550 ватт - ничего не изменилось.

2) BIOS материнской платы обновил до версии 7.16 (последняя предложенная на официальном сайте HP) - ничего не изменилось.

Прошу подсказать, что нужно сделать?

4 REPLIES 4

‎09-07-2019 09:11 AM

HP Recommended

English only, please.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎09-07-2019 10:14 PM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

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‎09-08-2019 06:27 AM

HP Recommended

Hello!

Unable to install a new different video card. The computer does not even allow you to enter the BIOS with any video card, except the one that was originally installed.

The new GeForce GTX 1650 StormX+ [NE5165001BG1-1170F]- checked on a different computer.

1) Thought the power supply is weak. Tried 550 watts - nothing has changed.

2) BIOS motherboard updated to version 7.16 (the last proposed on the official website of HP) - nothing has changed.

Please suggest what to do?

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‎09-10-2019 05:58 PM

HP Recommended

@vitalarz

 

Could you please help me with the exact model name or the product number of your notebook?

 

Keep me posted.

 

Welcome to the HP Community.

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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