Ошибка жесткого диска

[Андрей81]

Hello. When you turn on the computer, a hard disk error 301 appears. Windows does not start at all. What to do?

[Prométhée]

hi

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-590-p0000a/19390500/model/23044935/how-t...

check this

https://support.hp.com/us-en/document/ish_3894112-3198952-16

at first, just do the checks, indicated, the tests, but do not try to reinstall the computer
if you have no choice, you will have to try to save your personal data

[Prométhée]

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@itsmyname wrote:

@Андрей81 -- ‎ Translated by Microsoft Edge: Hard Disk Error ‎

The disk-drive is "failing". The only solution is to replace it with a new HDD/SSD, and re-install Windows.

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@Prométhée wrote:

hi

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-590-p0000a/19390500/model/23044935/how-t...

check this

https://support.hp.com/us-en/document/ish_3894112-3198952-16

at first, just do the checks, indicated, the tests, but do not try to reinstall the computer
if you have no choice, you will have to try to save your personal data

---

https://support.hp.com/us-en/document/ish_3894112-3198952-16

HP PCs - SMART hard disk error 301, 302, 309, 30C, 3F1, 3F2

If you receive this error message, perform the following actions:

1. Immediately back up all important data and files. While the SMART hard disk error might not indicate the imminent loss of the hard disk, it is best to be prepared, just in case the disk does fail.

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[macro]
You can try several things in order to try to recover your data

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance

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This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
• Performing an HP System Recovery

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

 HP Pavilion 590-p0025ur Desktop PC Product Specifications

• Size: 1 TB
• Interface: SATA
• Rotational Speed: 7200 RPM

Upgrading & Servicing Guide

[Андрей81]

В результате проверки жёсткого диска выявлена ошибка 

Код ошибки - Q7MX2W-9AV901-GXGJ2K- 60X403

[Prométhée]

English please

maybe a mistake in the number I don't know, but incorrect
But this definitely confirms a problem with the System Disk.

try to recover your data

You can try several things in order to try to recover your data, I give some explanations here, but in French!

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

You can try a bootable cd / dvd type live cd (linux)

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance