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HP Recommended

Индификатор продукта :4JS57EA#ACB

Проверка жёсткого диска DST выдала ошибку :Q7HHUF-A0B901-GXGJ2K-60UV03

2 REPLIES 2
HP Recommended

Hi:

 

You will need to install a new hard drive and reinstall the operating system.

 

The product specs indicate that your PC comes with a 1 TB 3.5" mechanical hard drive.

 

HP Pavilion 590-p0025ur Desktop PC Product Specifications | HP® Customer Support

 

You may want to consider replacing the 3.5" mechanical hard drive with a better performing 2.5" SATA solid state drive (SSD).

 

You would need to also purchase a 3.5" to 2.5" hard drive caddy to fit the smaller 2.5" SSD where the currently installed 3.5" drive is.

 

Your PC also has a M.2 slot that supports the much faster NVMe M.2 2280 SSD's. so you may want to consider replacing the drive with one of those.

 

Below is a service teardown video for the model series.

 

Removing & Replacing Parts | Pavilion 590-a0000 Desktop PC series | HP Computer Service | @HPSupport...

 

There is also this service manual.

 

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

 

After you replace the drive, you should be able to use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with the notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

Потребительские ПК HP - Использование средства HP Cloud Recovery в Windows 11 и 10 | Служба поддержк...

 

 

Since you have to use another PC to create the bootable recovery media, then you will need to enter the notebook's full product number in the tool's search window, which is: 4JS57EA#ACB

HP Recommended

Hi @Kostya3 !

Thank you for visiting our English HP Support Community.

We advise you to post your question/replies in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

@Paul_Tikkanen Thank you as always! 🙂

Regards,
MayS. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.