09-06-2017 08:42 AM
My brand new HP ProDesk 600 G2 keeps going off while it is on for some few minutes, like 4 minutes or thereabout.
Please what could be the issue?
09-06-2017 11:17 AM - edited 09-06-2017 11:22 AM
Your 600 G2 is power cycling. To clarify, this symptom is not the monitor but the tower is shutting down and then restarting.
If AC power and and external power cable is correct then it sounds like a power supply, power switch, or motherboard problem.
Contact HP Support for resolution.