3 beeps then 2 beeps

[wingman90]

installed 2 new sticks of ram, 8gb each, installed in 1st slot both ram are good but if any are installed in 2nd slot i get the 3 beeps then 2 beeps, any idea what it means? i had 8gb originally and wanted to upgrade so i bought 2 new ones and installed them together. if any ram is installed in 2nd slot i get the 3 beeps and 2 beeps, what do i do?

[old_geekster]

@wingman90 , welcome to the forum.

This is a memory initialization error.  It means that during POST the memory wasn't recognized.

The first thing that you have to do is determine if the memory you bought is compatible with the motherboard.  Here is the Product Specifications page: https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/model/15741160/document/c05389962

Look at the section titled "Memory/Memory upgrade information" for all of the information on the required memory.

Here is the memory that is recommended by Crucial Memory: https://www.crucial.com/compatible-upgrade-for/hp---compaq/omen-870-224

Their Ballistix memory is excellent.  If their Advisor recommends a product it is guaranteed to work.

The best upgrade for the least amount of money is a boot SSD.  You can look at the SSD's at the bottom of the page in my link.  A SSD will increase boot speed and every other function.

Here is a HP Knowledge Base article that will tell you how to make the transition from the hard drive (HDD) to the Solid-State drive: https://h30434.www3.hp.com/t5/Desktop-Knowledge-Base/Upgrading-Desktop-or-Laptop-to-a-SSD/ta-p/73048...

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.