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‎10-25-2020 10:56 AM

HP Recommended
Product: XA1009 23.8" Touchscreen
Operating System: Microsoft Windows 10 (64-bit)

Hi guys I have a 24 AIO Touchscreen and I would like to know if I can upgrade the ram and how much can the mobo see? It has 8 GB DDR4-2400 SDRAM (one stick) according to the online man.

Any help here would be greatly appreciated T.I.A.

2 REPLIES 2

‎10-25-2020 11:02 AM - edited ‎10-25-2020 11:03 AM

HP Recommended

hi

if the computer is this one :

 

 

  • Dual channel memory architecture
  • Two DDR4 SODIMM (260-pin) sockets
  • Supports up to PC4-19200 (DDR4-2400)
  • Supports 2 GB, 4 GB, and 8 GB SODIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems

you can try to install a second module
but the two could not be compatible between them
Either you have to try to find exactly the same ..
Either try, and if that does not work, buy a module identical to the new one

Upgrading and Servicing Guide

Tell me if this manual is not the correct one, it happens regularly!

 

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‎10-25-2020 11:10 AM

HP Recommended

Yes it's the same man. thanks I will see how much HP will charge for the ram or go get a pair from local store.  Thanks for the very quick reply. Have a great Day

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