Accidental water spill on Laptop

Jhicel · ‎06-12-2023

My niece accidentally spilled water on the leftside part of my laptop. The power button stopped functioning. Pero once na ikuclose yung laptop, kusa syang bumubukas. the screen is okay. Is it warranty cover? Or kung hindi, pwede po bang pumunta sa any hp support service center para po macheck or maayos na rin. Thank you in advance.

My laptop is HP 14 inch Laptop PC 14-f1000 (2L1A9AV)

Serial no. 5CD204CSPR

erico · ‎06-13-2023

No.

Factory warranty does not cover spills of liquid on the notebook that cause damage.

In factory warranty, that is considered to be customer induced damage regardless of whether it was accidental or not.

The exception is if you had purchased an HP warranty with accidental damage. Then it would be covered.

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