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‎06-19-2019 05:48 AM

HP Recommended
Product: Envy 795-0137cb
Operating System: Microsoft Windows 10 (64-bit)

HP ENVY Desktop - 795-0137cb  Product # 5QA55AA

Current configuration:   8GB in DIMM slot 1 and 4GB in DIMM slot 3
 
Im looking to add 16GB of RAM to the existing 12GB currently installed.   Is there any issue with installing a single stick of 16GB?   When I do add the RAM, what order should they be placed in the DIMM slots for best performance?
 
thanks!
 
 
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-19-2019 09:46 AM - edited ‎06-19-2019 09:55 AM

HP Recommended

@StompIt,

You already have an issue.  Dual channel RAM is meant to be exact pairs.

https://forums.tomshardware.com/threads/ram-8gb-single-module-vs-8-4gb-dual.3141353/

https://www.quora.com/Can-I-use-8GB-RAM-together-with-4GB-RAM

https://www.quora.com/Is-it-fine-to-use-a-4GB-single-channel-RAM-in-one-of-the-slots-of-the-laptop-a...

 

What you need: matching pairs,  installation of two 8GB and two 4GB pairs, and install the 8 GB pairs in the first dual channel slots.https://forums.tomshardware.com/threads/how-does-dual-channel-work-when-you-have-4-ram-slots.407302/

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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5 REPLIES 5

‎06-19-2019 09:46 AM - edited ‎06-19-2019 09:55 AM

HP Recommended

@StompIt,

You already have an issue.  Dual channel RAM is meant to be exact pairs.

https://forums.tomshardware.com/threads/ram-8gb-single-module-vs-8-4gb-dual.3141353/

https://www.quora.com/Can-I-use-8GB-RAM-together-with-4GB-RAM

https://www.quora.com/Is-it-fine-to-use-a-4GB-single-channel-RAM-in-one-of-the-slots-of-the-laptop-a...

 

What you need: matching pairs,  installation of two 8GB and two 4GB pairs, and install the 8 GB pairs in the first dual channel slots.https://forums.tomshardware.com/threads/how-does-dual-channel-work-when-you-have-4-ram-slots.407302/

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎06-19-2019 09:48 AM - edited ‎06-19-2019 09:49 AM

HP Recommended

Hi Wb2001

Please expound on my issue.    

The current RAM configuration is OEM.

 

thanks

Was this reply helpful? Yes No

‎06-19-2019 09:57 AM

HP Recommended

@StompIt,

I was deliberately gaining your interest with a quick reply.  I then did the research for the reply.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎06-19-2019 09:59 AM

HP Recommended

Thanks :)... so why in the world did HP install the RAM in this configuration?

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‎06-19-2019 09:49 PM

HP Recommended

@StompIt 

RAM population is binary 1, 2, 4, 8, 16, 32, 64 etc.

Dual channel mode requires matching pairs.  If that is not true, it will operate as single channel mode. That is what happens while using a 4GB and 8 GB paired as dual.  It is a cost item.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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