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MdAhamed
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Message 1 of 2
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BLUE SCREEN OMES WITH ERROR CODE AND RESTARTS

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HP Pavilion Desktop - 510-p053in
Microsoft Windows 10 (64-bit)

BLUE SCREEN OMES WITH ERROR CODE AND RESTARTS

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@MdAhamed Welcome to HP Community!

 

I understand that you are getting a blue screen error.

 

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Extensive Test

 

Please let us know the result.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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