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Pchrist1
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Black screen all in one

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All in one

What to do with error code mc5xhd-90ka86-gxpqrf-60s403?

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TEJ1602
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@Pchrist1, Welcome to HP Support Community!

 

Upon checking the error code, I see that the hard drive on the computer has failed.

 

Please reach out to the HP Support in your region regarding the service options for your computer or you can also take it to the nearby service center.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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