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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2021 05:00 PM

HP Recommended
Product: HP Pavilion Elite HPE
Operating System: Microsoft Windows 10 (64-bit)

Older Desktop machine that came with Windows 7 has been updated to Windows 10. my "Generic - SD/MMC USB Device" which is a card reader doesn't function.  I suspect I need to replace the driver with one that is known to work.  When I try to update the driver I get the message: "Windows has determined that the best driver for this device is already installed".  I have no clue WHICH  driver to use or WHERE to find it.  The "Hardware Ids" under its property in the details pane is as follows:

 

USBSTOR\DiskGeneric-SD/MMC__________1.00
USBSTOR\DiskGeneric-SD/MMC__________
USBSTOR\DiskGeneric-
USBSTOR\Generic-SD/MMC__________1
Generic-SD/MMC__________1
USBSTOR\GenDisk
GenDisk

 

Can someone P L E A S E help me?  I can't upload any photo's from my camera into my desktop machine... I also have a generic card reader that I've plugged into and tried ALL of the several USB 2.0 plugs.  None of those work either.

 

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