• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-01-2020 02:42 PM

HP Recommended
Product: HP Envy Phoenix Desktop 850-055qe
Operating System: Microsoft Windows 7 (64-bit)

Hey guys. My first time here. 

I have the desktop mentioned above. The product number is M0K55AV #ABA. I've been wanting to order a new motherboard since this previous one burned out because I plugged in a device to be charged by the computer. However I am worried about purchasing the incorrect motherboard. It seems I have the Kaili2 motherboard because the picture looks identical to the one in my computer (Ms-7826 Ver 2.0). However I was told by the technician that the socket number is LG 1151. However the only ones I can find anywhere are all 1150. Is it possible he made a mistake and I actually have the 1150 socket?  I can't locate it myself.  Searched for 1 hour and 20 minutes all over the board.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-01-2020 04:06 PM - edited ‎01-01-2020 04:14 PM

HP Recommended

@Valking,

According to HP, your correct !  Kaili2 motherboard (Ms-7826 Ver 2.0).  Socket type is LGA 1150

But with WIN 7 ceasing to update after 1-14-2020, I ponder your continued support for the old unit.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-01-2020 04:06 PM - edited ‎01-01-2020 04:14 PM

HP Recommended

@Valking,

According to HP, your correct !  Kaili2 motherboard (Ms-7826 Ver 2.0).  Socket type is LGA 1150

But with WIN 7 ceasing to update after 1-14-2020, I ponder your continued support for the old unit.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎01-01-2020 04:15 PM

HP Recommended

Thank you very much!!! Have a prosperous new year!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.