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HP Recommended
TouchSmart520PC

I inserted a (mothering Sunday gift) DVD without fully clicking it into place.  It has disappeared into the bowels of my PC.  This is not the first time and I try to be extra careful.  There are at least 2 CDs somewhere in my PC and I would really like to get them out.  Can anyone help please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

https://support.hp.com/us-en/product/hp-touchsmart-520-1100-desktop-pc-series/5186980/model/5253976

HP TouchSmart 520-1110ea Desktop PC

Upgrading and Servicing Guide

the same i think

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

4 REPLIES 4
HP Recommended

hi

you have to open everything
which model exactly do you have?

in the meantime, see if it matches

 Upgrading and Servicing Guide

 

----------------------------------------------------------------------------
this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Many thanks for responding so quickly.  My Desktop PC is:   HP TouchSmart520PC   

HP Recommended

Sorry.  I should have entered the Product Number:  H1E40EA (next looks like a #)  ABU    Serial Number:  CZC22523SP

HP Recommended

https://support.hp.com/us-en/product/hp-touchsmart-520-1100-desktop-pc-series/5186980/model/5253976

HP TouchSmart 520-1110ea Desktop PC

Upgrading and Servicing Guide

the same i think

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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