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‎07-24-2024 08:54 AM

HP Recommended
Product: OMEN by HP Desktop PC - 870-262nz

Hi there ...

 

The OMEN 870-262NZ includes the mainboard "Thimphu-K".  As officially said this mainboard just supports Intel Core i7-7700K CPU.

Unfortunately Windows 11 doesn't support 7700-CPUs at all.

 

So what should I do?

  • Buy another CPU and hope it works?
  • Buy another mainboard and CPU?
  • Buy a whole new PC?

Regards, Hendrik

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-24-2024 09:06 AM

HP Recommended

Hi @Hal2024 

 

The last two options are valid, you will not be able to place an 8 th Gen. CPU on that motherboard.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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2 REPLIES 2

‎07-24-2024 09:06 AM

HP Recommended

Hi @Hal2024 

 

The last two options are valid, you will not be able to place an 8 th Gen. CPU on that motherboard.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
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‎07-24-2024 10:25 AM

HP Recommended

Hi, @Hal2024 

 

You also have an option to upgrade your PC to W11 as is for free.

 

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2/22H3.

 

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

 

 

 

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