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‎12-31-2020 11:56 AM - edited ‎12-31-2020 12:31 PM

HP Recommended
Product: HP Pavilion Slimline s5657c
Operating System: Microsoft Windows 10 (64-bit)

According to the following, my PC has the following motherboard:

https://support.hp.com/us-en/product/hp-pavilion-slimline-s5600-desktop-pc-series/4269980/model/5035...

 

I bought a new CPU for this machine as it was listed as a compatible one:

Listed as compatible :  AMD Phenom II X6 10xxT Six-Core (Thuban core)

What I purchased:         AMD Phenom II X6 1090T Six-Core (Thuban core)

 

Now that I have the CPU installed it says that it is not compatible.  Is there a BIOS update that I need and if so where do I find it?  I realize this is an older machine, but I was looking to get a few more years out of it for my parents as they don't need anything more robust than this.  The whole reason why I purchased this CPU is because HP says it is compatible.  Has anyone else ran into this and if so how did they solve it?

 

Thank you.    

1 person had the same question
1 REPLY 1

‎12-31-2020 01:02 PM

HP Recommended

@SpeedyGSXR 

You missed an all important requirement. Do not exceed 95W.

The 1090T is Typical TDP: 125 W

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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