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‎02-20-2023 09:20 AM - last edited on ‎02-20-2023 10:05 AM by Retired

HP Recommended

Desktop hp pavilion hpe h8-1234, Camera is not working. Device manager doesn't show camera. Tried windows update, restarting computer, several times. On Facebook, can't connect camera or microphone. Again, DEVICE MANAGER doesn't show CAMERA on the page / list of items. Camera was working before upgrading from windows 7 to windows 10. Any assistance will be appreciated. Suggestions please email: [Personal Information Removed]

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1 REPLY 1

‎02-20-2023 11:03 AM

HP Recommended

hi

your computer, does not have an original webcam?
Is it a model bought afterwards, or can it be offered for purchase?
Anyway, specify the model, probably usb?

If usb, have you tested other rear/front ports?

https://support.hp.com/hk-en/document/c03359045

Top I/O ports

  • USB 3.0: 2

front I/O ports

  • USB: 2

Back I/O ports

4 / USB 2.0: 4Image of the back I/O ports

 

 

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