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HP Recommended
HP ENVY All-in-One - 27-b255qd
Microsoft Windows 10 (64-bit)

Can HP ENVY All-in-One - 27-b255qd be upgraded to 32GB of Ram Memory?

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the product specs page for your PC.

 

HP says the max is 2 x 8 GB

 

https://support.hp.com/us-en/document/c06034637

 

Below is the link to the Crucial memory report for your PC.

 

Crucial indicates that you can upgrade to 32 GB and Crucial is almost always right.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/envy-27-b255qd-all-in-one

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Below is the link to the product specs page for your PC.

 

HP says the max is 2 x 8 GB

 

https://support.hp.com/us-en/document/c06034637

 

Below is the link to the Crucial memory report for your PC.

 

Crucial indicates that you can upgrade to 32 GB and Crucial is almost always right.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/envy-27-b255qd-all-in-one

 

 

HP Recommended

Thanks.  That is what I found too and why I am confused.   I was hoping someone at HP can confirm 2x16 will work before I purchase 2 of these systems.

HP Recommended

You're very welcome.

 

HP will just tell you what the specs already indicate.

 

You can call them at 1 (866) 724-8600 and ask.

 

The processor and chipset your PC has supports at least 64 GB of memory with 4 memory slots.

 

https://ark.intel.com/content/www/us/en/ark/products/129948/intel-core-i7-8700t-processor-12m-cache-...

 

Your PC only has two, which is why the limit is 2 x 16 GB.

 

 

 

HP Recommended

Thank you.  I really appreciate your expertise.  I feel comfortable to purchase now.  Again, Thanks and Happy New Year!

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

My understanding is that it is very puzzling how to take that model apart and there are no manuals that I know of to get inside of it.

 

Happy New Year to you too!

 

 

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