cancel
Showing results for 
Search instead for 
Did you mean: 
robjay
New member
3 2 0 0
Message 1 of 6
667
Flag Post

Solved!

Can HP ENVY All-in-One - 27-b255qd be upgraded to 32GB of Ram Memory

HP Recommended
HP ENVY All-in-One - 27-b255qd
Microsoft Windows 10 (64-bit)

Can HP ENVY All-in-One - 27-b255qd be upgraded to 32GB of Ram Memory?

 

 

 

 

5 REPLIES 5
Paul_Tikkanen
Level 21
Level 21
131,115 121,292 19,911 30,463
Message 2 of 6
Flag Post
HP Recommended

Hi:

 

Below is the link to the product specs page for your PC.

 

HP says the max is 2 x 8 GB

 

https://support.hp.com/us-en/document/c06034637

 

Below is the link to the Crucial memory report for your PC.

 

Crucial indicates that you can upgrade to 32 GB and Crucial is almost always right.

 

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/envy-27-b255qd-all-in-one

 

 

0 Kudos
robjay
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Thanks.  That is what I found too and why I am confused.   I was hoping someone at HP can confirm 2x16 will work before I purchase 2 of these systems.

0 Kudos
Paul_Tikkanen
Level 21
Level 21
131,115 121,292 19,911 30,463
Message 4 of 6
Flag Post
HP Recommended

You're very welcome.

 

HP will just tell you what the specs already indicate.

 

You can call them at 1 (866) 724-8600 and ask.

 

The processor and chipset your PC has supports at least 64 GB of memory with 4 memory slots.

 

https://ark.intel.com/content/www/us/en/ark/products/129948/intel-core-i7-8700t-processor-12m-cache-...

 

Your PC only has two, which is why the limit is 2 x 16 GB.

 

 

 

0 Kudos
robjay
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Thank you.  I really appreciate your expertise.  I feel comfortable to purchase now.  Again, Thanks and Happy New Year!

0 Kudos
Paul_Tikkanen
Level 21
Level 21
131,115 121,292 19,911 30,463
Message 6 of 6
Flag Post
HP Recommended

Anytime.

 

Glad to have been of assistance.

 

My understanding is that it is very puzzling how to take that model apart and there are no manuals that I know of to get inside of it.

 

Happy New Year to you too!

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation