cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
SophiaC
New member
1 0 0 0
Message 1 of 2
419
Flag Post

Solved!

Can I Upgrade the Video Card on my HP p6617c

HP Recommended
HP p6617c
Microsoft Windows 10 (64-bit)

I have an HP p6617c with an ATI Radeon HD 4200 display card.  I keep having issues with blank Windows product files (word, excel, explorer).  From what I have read I should upgrade my video card driver.  I tried that but it responded it was the latest driver.  I figure the card is so old it doesn't have a new driver.  I have no idea what to upgrade this card to and if I can do that.  Any advise?

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
143,695 67,259 22,556 34,661
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

You should be able to upgrade the video by installing an AMD Radeon HD 6450.

 

There should be plenty of used but tested and working models of that card on eBay.

 

amd radeon hd 6450 in Computer Components and Parts | eBay

 

You need to get one that has the longer length silver mounting bracket.

 

The Dell-branded cards will work fine in the HP.

 

I recommend you get one of the fanless models since they are quiet and have no fan to conk out on you.

 

AMD ATI Video Card 109-C26457-00 ATI-102-C26405(B) 0PGA8 tall full height | eBay

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
143,695 67,259 22,556 34,661
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

You should be able to upgrade the video by installing an AMD Radeon HD 6450.

 

There should be plenty of used but tested and working models of that card on eBay.

 

amd radeon hd 6450 in Computer Components and Parts | eBay

 

You need to get one that has the longer length silver mounting bracket.

 

The Dell-branded cards will work fine in the HP.

 

I recommend you get one of the fanless models since they are quiet and have no fan to conk out on you.

 

AMD ATI Video Card 109-C26457-00 ATI-102-C26405(B) 0PGA8 tall full height | eBay

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation