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HP Recommended
Pavilion 500
Microsoft Windows 10 (64-bit)

I am trying to install an MSI  GTX 780 Gaming graphics card in an HP Pavilion 500.  I have installed a Corsair CX650 power supply which should be enough for the card however when I connect the card to the mothboard I get no video signal at all from either the card or the motherboard.  If I unplug the card form the motherboard the video works fine from the motherboards VGA.

 

The motherboard is a IPM87-MP.  On system information it says the BIOS version is 80.07, 05/09/2013 and the HP support assistant says there are no new BIOS updates available.

 

It is simply not compatible or is there something I can do to get it working.

 

Thanks in advance for any insight!

 

Other system info:

Windows 10 Home (10.0.19042 Build 19042)

Model 500-210ea

Processor i3-4130 @ 3.4Ghz

8GB RAM

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
The graphics card should be compatible
If your power supply is sufficient, it may be a concern of the boot security
Or your card has a problem
What is mentioned is not quite the same symptom, but check this:

Computer Does not Start After Installing a Video Card (Windows 10, 😎

 

 

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

5 REPLIES 5
HP Recommended

Hello
The graphics card should be compatible
If your power supply is sufficient, it may be a concern of the boot security
Or your card has a problem
What is mentioned is not quite the same symptom, but check this:

Computer Does not Start After Installing a Video Card (Windows 10, 😎

 

 

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Hi, thanks for your reply, I'll try disabling secure boot and report back!

HP Recommended

It worked!  I just disabled secure boot and enabled legacy boot and restarted with the GPU connected and it's working fine.

 

Thanks so much for your help!

HP Recommended

Merry Christmas @EpsoMed 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thanks Promethee Merry Christmas to you too!

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