• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
Elitedesk 800 35W 800 G3 Desktop Mini
Microsoft Windows 10 (64-bit)
Hi I have an Elitedesk 35W 800 G3 Desktop Mini but recently lost its AC Adapter , Can I use alternative AC Adapter? If yes What things should I consider? I have an Hp Laptop Charger with Wide Range Input: 65W Input: 100 - 240V ~ 1.6A 50-60HZ Output: 19.5V - 3.33A Can i use this instead?
6 REPLIES 6
HP Recommended

@Vince29 , welcome to the forum.

 

Here is the Product Specifications for your Desktop:  https://support.hp.com/us-en/product/hp-elitedesk-800-35w-g3-desktop-mini-pc/15234602/document/c0537...

 

Look at the section titled "Power supply" for the comparison to your other adapter.  While it looks to be similar, it is normally not recommended to use adapters not specifically made for the computer.  I don't believe that HP would recommend it, either.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

So technically i should not use it then for safety. I'm just desperate to have it working again to Work From Home as I don't know where to get another one. I already checked online but couldn't find it on my HP Philippine's website and the email i sent an inquiry to is also not responding.

HP Recommended

@Vince29, unfortunately, it is not best to use the adapter, unless you can compare the specifications to yours and it matches.  The main consideration is the amount of power provided.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

The Model# of the adapter i have is TPC-DA58 and in Newegg the Specs are below 

 

Output: 19.5V 3.33A 65W DC
Plug: 7.4 * 5.0 mm
Outlet: 3-prong Input: 100-240V 50-60Hz (for worldwide use)
Compatible part Number: TPC-DA58, 849650-003, TPC-LA58, TPC-CA58
Fit for: for HP 19 All-in-One Desktop PC 19-2110t 19-2113w 19-2114 19-2120xt for HP Pavilion 23-g000 All-in-One, Pavilion 23-g009, Pavilion 23-g010, Pavilion 23-g011, Pavilion 23-g013w, Pavilion 23-g017c, Pavilion 23-g019c, Pavilion 23-g020t, Pavilion 23-g029, Pavilion 23-g040xt, Pavilion 23-g009ea, Pavilion 23-g025ea, Pavilion 23-g005br, Pavilion 23-g000br, Pavilion 23-g002eg, Pavilion 23-g020nf, Pavilion 23-g045ef, Pavilion 23-g046ef, Pavilion 23-g050nf, Pavilion 23-g020x, Pavilion 23-g040el, Pavilion 23-g020eq, Pa


I'm not sure if this is compatible or not base on the Specification of my device's Power Supply

 





HP Recommended

@Vince29, the only spec that concerns me is Output: 19.5V 3.33A 65W DC on your current adapter and the adapter for your EliteDesk is 65 W/1.6 A or 90 W/1.4 A or120 W/2.2 A.  The amperage may be too high on your current adapter.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Yeah thank you for pointing that out , I didn't noticed that before and i think the difference between 1.6A to 3.33A is significant. I really don't want to use the other Adapter as it's not recommended. I'ts just finding and getting this Adapter is so difficult. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.