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HP Recommended
ENVY 750-197c
Microsoft Windows 10 (64-bit)

I just installed Win 10 (64 Bit) on my desktop and I would like to install/update  the drivers on my computer since my internet on it is being a little wonky (and I in general would like to update the drivers anyways). However, when I head over to the "Software & Drivers" page and enter in my product name/type, I get a message saying "We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage.". There were drivers available there yesterday. How long does this development usually take? Can anyone help me find drivers from another computer model's page that would work for my computer? Thank you! :generic:

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

It looks like all of the drivers, specs and manuals are missing from the support pages again.

 

This happened earlier in the week too.

 

Another forum member has reported the issue to the forum administrators, who will in turn contact HP, but since I am not employed by, nor do I represent HP, I have no idea how long it will take them to restore the missing data to the support pages.

 

It being the weekend isn't going to help much either.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

It looks like all of the drivers, specs and manuals are missing from the support pages again.

 

This happened earlier in the week too.

 

Another forum member has reported the issue to the forum administrators, who will in turn contact HP, but since I am not employed by, nor do I represent HP, I have no idea how long it will take them to restore the missing data to the support pages.

 

It being the weekend isn't going to help much either.

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