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‎01-01-2021 04:34 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello! So i want to upgrade my pc and I have a HP 3396 motherboard but i can't find any info about it so I don't know what products it supports. I tried to search everywhere but there is literally no info about this motherboard.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-01-2021 07:55 PM - edited ‎01-01-2021 08:02 PM

HP Recommended

Thank you for the additional information, @Roli442!

 

Here is the Hardware Reference Guide for the computer: http://h10032.www1.hp.com/ctg/Manual/c03347207

 

On Page 23 is a diagram of the motherboard with all of the connectors labeled.  On Page 24 in the section titled "DIMMS" it tells you that the maximum memory is 16 GB.  If you read the entire section it tells you how to populate the sockets.

 

On Page 28 it tells you about "Removing or Installing an Expansion Card.  There isn't any information on compatible video cards that I could find.

 

Here is all of the Product Information: https://support.hp.com/us-en/product/hp-compaq-elite-8300-convertible-minitower-pc/5232845/model/523...

 

It doesn't give any specifics on the processor, except for  Intel 2nd & 3rd Generation Core i3, i5, i7 Processors; select processors include Intel vPro Technology, Intel Pentium.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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5 REPLIES 5

‎01-01-2021 05:12 PM

HP Recommended

@Roli442 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎01-01-2021 07:26 PM - edited ‎01-01-2021 07:27 PM

HP Recommended

QV993AV

Was this reply helpful? Yes No

‎01-01-2021 07:55 PM - edited ‎01-01-2021 08:02 PM

HP Recommended

Thank you for the additional information, @Roli442!

 

Here is the Hardware Reference Guide for the computer: http://h10032.www1.hp.com/ctg/Manual/c03347207

 

On Page 23 is a diagram of the motherboard with all of the connectors labeled.  On Page 24 in the section titled "DIMMS" it tells you that the maximum memory is 16 GB.  If you read the entire section it tells you how to populate the sockets.

 

On Page 28 it tells you about "Removing or Installing an Expansion Card.  There isn't any information on compatible video cards that I could find.

 

Here is all of the Product Information: https://support.hp.com/us-en/product/hp-compaq-elite-8300-convertible-minitower-pc/5232845/model/523...

 

It doesn't give any specifics on the processor, except for  Intel 2nd & 3rd Generation Core i3, i5, i7 Processors; select processors include Intel vPro Technology, Intel Pentium.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎01-01-2021 11:01 PM

HP Recommended

Thank you for your answer! 

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‎01-02-2021 11:41 AM

HP Recommended

You are welcome, @Roli442!  Always glad to help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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