Can't print from my HP Pavillion

[bribill]

I can no longer print from my computer HP Pavillion to my Epson Workforce pro WF-3820

[Hawks_Eye]

Hi @bribill 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds like a frustrating situation, but don’t worry—we’ll troubleshoot this together! Here are some steps to help resolve the issue:

 

🌟 Steps to Fix Printing Issues:

🔌 Check Printer Connection:

• Ensure the printer is properly connected to your computer via USB or WiFi.
• Restart both your printer and computer to refresh the connection.

📄 Set Printer as Default:

• Go to Control Panel > Devices and Printers.
• Right-click your Epson Workforce Pro WF-3820 and select Set as Default Printer.

⚙️ Update Printer Drivers:

• Visit the Epson Support page to download and install the latest drivers for your printer model.
• Alternatively, update the drivers via Device Manager:
  • Expand Printers, right-click your Epson printer, and select Update Driver.

🛠️ Run Printer Troubleshooter:

• Open Settings > Update & Security > Troubleshoot.
• Select Printer and run the troubleshooter to detect and fix issues.

💾 Clear Print Queue:

• Open Control Panel > Devices and Printers.
• Right-click your printer and select See What’s Printing.
• Cancel all pending print jobs.

🌐 Check Network Settings:

• If using WiFi, ensure your printer is connected to the same network as your computer.
• Reconnect the printer to the network if necessary.

📞 Contact Epson Support:

• If the issue persists, reach out to Epson’s customer support for further assistance. You can find helpful resources on their support page.

Let me know how it goes—I’m here to guide you through any of these steps! 🚀✨

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye