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Honor Student
Posts: 4
Member Since: ‎02-25-2017
Message 1 of 2 (90 Views)

Can't pull out the hard drive from the cage

Product Name: HP Compaq dc7700 CMT
Hello, i can't pull out the hard drive from my HP Compaq dc7700 CMT, I pull up the green bracket and when i try to pull out the hard drive it's stuck, i used all my force put i can't get it out.
What can i do?
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Member Since: ‎08-09-2015
Message 2 of 2 (55 Views)

Re: Can't pull out the hard drive from the cage

@Stinray

 

These drives have screw-in pins on the side that guide the drives into the rails, and there is a plastic lever you have to pull in order to free the pins so the drive will slide out.

 

Here is the service manual for your PC:  http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=3232028&docLocale=en_US&docId=emr_na-c00...

 

Instructions are on page 6-21.

Good Luck

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