04-12-2014 08:17 AM
Hi every body i just bought a new hp 3500 pro with Win 7.
I also bought a Raedon XFS 6540 graphics card. I installed the card and with the card in the pcie slot the HP won't even boot. I searched the problem on the net and ran into a doc that suggested I go into the bios and 1. confirm legacy support is on 2. secure boot is diabled 3. fast boot is disabled and 4. UEFI boot sources were enable. When I went into bios all those settings were already set up on the machine. SO I left the bios and installed my new card in the pcie slot. When I installed the card and turnded on the power ...........nothing. ZIP, NADDA, ZILCH. the Monitor never even came on. Does anyone have a clue what is going on? I got the card because the hp parts manual said this card worked with my 3500. Thanks in advance for any help
04-12-2014 09:54 AM - edited 04-12-2014 09:56 AM
Do you mean the AMD 6450 and not the 6540?
Windows 7 and UEFI enabled? Is that correct? If yes, then disable UEFI and use legacy mode. While the HP parts manual may indicated support for the AMD 6xxx it typically means the HP OEM certified AMD 6xxx.
I see two issues with your setup.
- UEFI mode and Windows 7. I have seen very few PCs boot in UEFI mode using Windows 7.
- The Raedon XFS 6xxx is not a UEFI ready video card.
04-12-2014 11:01 AM - edited 04-12-2014 11:06 AM
Does your PC boot without the card installed?
BTW-- Your PC doesn't have a UEFI BIOS from the information that I just reviewed.
04-12-2014 11:11 AM
Yes it does. And I went inot the BIOS and it does have a uefi option and I disabled it so only the legacy option was active. Like I said I put the XFS 6570 2 GB card in and no dice. Monitor stayed blank although hard drive was active and I suppose trying to boot.
Is it possible I don't have enough power. THE HP pro only has a 300 watt poer supply.
04-12-2014 11:37 AM - edited 04-12-2014 11:42 AM
As I said before, Windows 7 and UEFI don't mix from everything that I have seen and tested. I rechecked the BIOS information and it shows a version 7 bios which is non-UEFI. Perhaps HP's documention is out of date but that is the information that I am working with for the HP 3500 Pro.
Try clearing the CMOS then boot back into the BIOS and recheck the BIOS settings again.
Check the video card manufacturer's technical information for a minimum recommended power supply wattage.