• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-24-2023 08:16 PM

HP Recommended

Hi.. i have HP Pavilion All-in-One 24-xa0xxx

after updating from windows 10 to 11 the desktop cannot connect to any wifi network.

please help.

Category:
1 REPLY 1

‎12-26-2023 09:22 AM

HP Recommended

Unfortunately neither HP nor Realtek provide a Windows 11 driver for the HP 915622-001 RTL8822BE Wifi/bluetooth adapter. That means it is not going to work in Windows 11.

 

I suggest purchasing a USB  wifi and a bluetooth dongle to plug into available USB ports.



Invoke the Device manager and disable the Realtek device. It will be easy to find as it will show that it has no driver. 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.