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HP Recommended

Bonjour,

j’ai un pc hp model 15dw0029nf. Le clavier est verrouillé.

il me semble que c’est le verrouillage FN uniquement qui est activé mais je ne sais pas comment le désactiver.

le pavé numérique fonctionne.

lors de la saisie de la phrase de vérification après plusieurs essai de mot de passe erroné le clavier fonctionne mais une fois passé la vérification ça ne fonctionne plus pour saisir mon mot de passe.

j’ai essayé :

-clavier visuel

- désactiver la fonction dans le bios 

- toutes les combinaisons fn + Alt + K ou F 

fn+maj….

Rien de fonctionne, je ne sais plus quoi faire.
Pourriez vous m’aider svp? 

1 REPLY 1
HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.