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Sander4
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Coil whine from new PC

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HP Pavilion Gaming - TG01-0685no
Microsoft Windows 10 (64-bit)

I just got a new gaming PC from HP, performance is as expected but theres a very loud noise(coil whine) under load. Im wondering if this is covered by warranty?

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Echo_Lake
HP Support Agent
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@Sander4

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Click here to know more about Fan is Noisy and Spins Constantly (Windows)

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Sander4
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I've tried all these steps, but the loud noise from the computer did not go away

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asmita6658
HP Support Agent
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Appreciate you trying the steps @Sander4

 

I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Thanks! 

Asmita
I am an HP Employee

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