Are you saying that the face-plate has a cut-out hole for a COM port?
If there is a COM port on the motherboard, you need a ribbon-cable that connects to that port. The other end of the ribbon-cable connects to a COM-port set of pins.
Like this: https://c1.neweggimages.com/ProductImageCompressAll1280/AD1N_1_20180129538103653.jpg
If needed, you can remove the two screws, and disconnect that "spine", and use the two screws to affix the COM port through the hold in that face-plate.