• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
Microsoft Windows 10 (64-bit)

Hello, I was wondering if I can take off the back of all in one pc because I want to add more ram. Also If I can take the back off how would I do it?

5 REPLIES 5
HP Recommended

Hello
sorry, but we can only answer you if we know the model ..
And , sometimes it is difficult to find certain documents

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

I wanted to add ram and a different cpu and gpu  PRODUCT NUMBER: 7DZ60EA #ABU 

HP Recommended

Also for the gpu I wanted to add an r7 360 amd but im not sure if it would fit, please help

HP Recommended

@DESKTOP-CB92GQB,

What you actually have is a designer product suitable for web browsing, email, and built-in games. It has a laptop designed motherboard, and laptop power supply.

1) It has no GPU slot.

2) Requires a total disassembly to get upgrade the CPU+GPU chip.

3) Here is a generic manual for that series HP 24-xa

Once you get the number (there were 2 different modules used)  off the single 8GB module, you can search the web for a matching module.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

@DESKTOP-CB92GQB wrote:

Also for the gpu I wanted to add an r7 360 amd but im not sure if it would fit, please help


Motherboard Specifications, Ceramica

No

AMD Ryzen 7 3750H 2.3 GHz base clock, up to 4.0 GHz max boost clock, 6 MB cache, and 4 cores
35 W
Radeon Vega 10 Graphics
AMD Ryzen 5 3550H 2.1 GHz base clock, up to 3.7 GHz max boost clock, 6 MB cache, and 4 cores
35 W
Radeon Vega 8 Graphics
AMD Ryzen 3 3300U 2.1 GHz base clock, up to 3.5 GHz max boost clock, 6 MB cache, and 4 cores
15 W
Radeon Vega 6 Graphics
AMD Ryzen 3 3200U 2.6 GHz base clock, up to 3.5 GHz max boost clock, 5 MB cache, and 2 cores
15 W
Radeon Vega 3 Graphics

 24-xa1007na Product Specifications

8 GB DDR4-2400 SDRAM (1 x 8 GB)

 

 

  • Dual channel memory architecture
  • Two DDR4 SODIMM (260-pin) sockets
  • Supports up to PC4-19200 (DDR4-2400)
  • Supports 2 GB, 4 GB, and 8 GB SODIMMs
  • Supports up to 4 GB on 32-bit systems
    note:
    32-bit systems cannot address a full 4.0 GB of memory.
  • Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems

if you add a module it will have to be identical.

you can try scan :

Crucial.fr - Le scanner système Crucial

 

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.