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HP Recommended

Bonjour,

J'imagine que mon PC Portable HP 15 - dw2008nf (10B87EA) subit un choc.

Seule le plastique de la coque est fendu (désolé, impossible d'enregistrer la photo…)

Problème… il ne charge plus et ne recharge plus la voiture lorsque je l'ai éteins, la batterie était à 12 %...

Le connecteur d'alimentation est probablement cassé… ou sorti de son logement.

Pourriez-vous me dire s'il s'agit d'un connecteur connecté directement sur la carte mère ou connecté sur la carte mère par un cordon ?

Auriez-vous la référence pour en acheter un autre…pour le changer le cas éventuellement après démontage ?

Merci pour votre aide !

2 REPLIES 2
HP Recommended

Hi @Basnaf !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
HP Recommended

Hello,

I imagine that my laptop HP 15 - dw2008nf (10B87EA) suffered a shock.
Only the plastic of the hull is split (sorry, impossible to save the photo…)

Problem… it no longer charges or recharges the car when I turned it off, the battery was at 12%...

The power connector is probably broken... or out of place.

Could you tell me if it is a connector connected directly to the motherboard or connected to the motherboard by a cord?

Would you have the reference to buy another one...to change the case possibly after dismantling?

Thanks for your help !

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.