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- Costumer support is trying to get me out of warrenty

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05-18-2024 05:19 AM
I was having a technical issue regarding power and contacted costumer support to claim warrenty when I first contacted they told hat I have to wait for a sometime since they are assigning technician soon but they didn't contact me after that so I contacted them again and they were telling me that wait 2 day so I waited and again no response so I contacted again and told to again wait 2 day this continued for a week then they told that they have ordered a part for my pc and I should wait till it comes and then I contacted them several time and at last they told the part has arrived and the technician will soon visit me yet no technician I tried contacting service center regarding the service and yet no technician I have been waiting for more than a month I had warranty for 2 months but now I only have about 20 days for warrenty to end can anyone tell what I can do to claim warrenty
05-19-2024 10:24 AM
Hi @Aavaa,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Please check this document and follow the steps to raise the warranty dispute:
https://support.hp.com/hk-en/document/ish_2534210-1364541-16
Also please refer to the below link to check the warranty status.
https://support.hp.com/in-en/check-warranty
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator