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footester
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Cpu overheats cooling fans sound like jets

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OMEN X by HP Desktop PC - 900-077na
Microsoft Windows 10 (64-bit)

Lately my Omens cpu has been overheating doing the simplest of tasks ie unzipping an item using 7zip.The fans kick in but the get really loud and sound like a jet. This has never happened before. I have checked the fans and cleaned where relevant, put new heatsink paste on the cpu and there are no issues withair flow. I have the run the Hp diagnostic tools and they are showing no issues. Has anyone experienced the same issues and overcome them if so how.

 

Many thanks in advance 

footester

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KrazyToad
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@footester


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please ensure you have the latest BIOS installed Link: https://support.hp.com/us-en/drivers

 

Also follow the instructions in this Link: https://support.hp.com/in-en/document/c01657439

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
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footester
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Hi KrazyToad,

                          Many thanks for your reply, I have installed all the latest updates including the bios and this seems to have not resolved the issue. I have a video I took of the pc when the issue was running to see if this may help but I dont have permissions to upload can you please advise.

 

Footster

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KrazyToad
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@footester

 

If the issue persists after updating the BIOS and cleaning the Fans, please contact HP Support in your Region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

KrazyToad
I Am An HP Employee

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