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PadhyC
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Solved!

Cracks on the laptop

HP Recommended
HP Notebook - 15-be006tu
Microsoft Windows 10 (64-bit)
16487085290651802691191753628209.jpg

This laptop has been with me for about 4 years now.  It has formed several cracks next to the power button near the left hinge.  Earlier when I saw the first crack, I thought it was due to the fact that I forget that I have left laptop on charge overnight but even after letting go of that practice several more cracks appeared over the period of next few days. One of cousins glued the cracks using cracks for me but the next week only another crack appeared. Now whenever I close the screen the area around the crack lifts up making a huge bump on the surface.  Earlier before this one of th screws in the bottom fell out but it was immediately replaced but since that time there was no hp store nearby I had to get it done locally. The crack takes a huge part around the keyboard area. Above I have attached the picture of the crack.

This Laptop is no longer under warranty.  Can anyone help me through this problem and how it can be fixed so that my laptop becomes as good as new. It disheartens me to see my laptop like this and more disheartened by the fact this issue can be seen in several of my friends' laptops too...and truly speaking almost all the electronic devices in my house and college are from this brand and this was practically unexpected to see cracks in my laptop.

I would definitely love if any one of you could me of my assistance and help me solve this problem.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
NonSequitur777
Level 9
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Message 2 of 3
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HP Recommended

@PadhyC,

 

This is not an unfamiliar complaint: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Crack-on-HP-Pavilion-Laptop-ne....

 

Kind Regards,

 

NonSequitur777

Dear fellow Forum member, I sincerely hope my response is helpful. If it is, please consider to click "YES" on the: "Was this reply helpful?" button. If my response answered your question, please indicate below as an "Accepted Solution".

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NonSequitur777
Level 9
1,817 1,809 209 595
Message 2 of 3
Flag Post
HP Recommended

@PadhyC,

 

This is not an unfamiliar complaint: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Crack-on-HP-Pavilion-Laptop-ne....

 

Kind Regards,

 

NonSequitur777

Dear fellow Forum member, I sincerely hope my response is helpful. If it is, please consider to click "YES" on the: "Was this reply helpful?" button. If my response answered your question, please indicate below as an "Accepted Solution".
1 person found this reply helpful
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Nirvana_95
HP Support Agent
HP Support Agent
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Hi @PadhyC 

 

Welcome to the HP Support Community. I’m sorry you are going through this. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here

 

Thank you for visiting the HP Support Community. 

NIRVANA_95
I am an HP Employee
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