• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP All-in-One 24-f0077c
Microsoft Windows 11

DVD player has worked for weeks... now a pop-up Ad overrides the player from operating, suggesting that the current version of the installed Power Media Player is not supported and must be updated, but up to 40% off.  The pop-up will not allow the media player to read the DVD.  Is this a scam?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

If the software no longer works because of a windows update, and you have to pay for a new version, delete it.
there are plenty of free ones.
May not be as user friendly as some, but vlc player works with windows 11 22h2 perfectly in my home

https://www.videolan.org/vlc/index.en_GB.html

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

3 REPLIES 3
HP Recommended

hi

If the software no longer works because of a windows update, and you have to pay for a new version, delete it.
there are plenty of free ones.
May not be as user friendly as some, but vlc player works with windows 11 22h2 perfectly in my home

https://www.videolan.org/vlc/index.en_GB.html

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

The VideoLan solution downloaded and started without issues... Many thanks to  you and the HP Support community for your timely responses.

HP Recommended

You are welcome
thank you
if you could mark the solution of the blow, it can help other users in the same case..
If necessary, do not hesitate, regardless of the problem, questions, from the moment it is for hp equipment

😉

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.