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06-20-2020 09:00 PM
Product: HP all-in-one
Operating System: Microsoft Windows 10 (64-bit)
Hello, my DVDRW is not working. I tried to load and play a DVD heard it spin but it would not start. Even checked the device manager and it shows E: DVDRW. Has anyone found that issue and a fix? Thank you.
1 REPLY 1
06-20-2020 09:34 PM
A DVD software player should come with your machine. I don't know what is the model/product of your AIO, most likely it has CyberLink PowerDVD software pre-installed.
The following guide is for Windows 8/8.1 but should be very close to Windows 10
https://support.hp.com/au-en/document/c04222533
Regards.
BH
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