Do I have an internal microphone?

[Tuebor]

How can I tell if I have a built-in (integral) microphone?

I've never have used - or wanted to use - a microphone on a computer until this weekend. Discovered no one could hear me. Did whatever troubleshooting I could find with no luck. I'm kinda shocked that this might not have one after all the bragging HP did about its hardware and B&O sound system, etc.

HP All-in-one desktop Not sure what model...threw the box away a week after buying it in 2018. Running Windows 10.

[Echo_Lake]

@Tuebor

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

While you respond to that, let's try these steps: 

• Step 1: Run the audio recording troubleshooter
• Step 2: Check microphone or line-in device status
• Step 3: Check the device connection
• Step 4: Check for an updated audio driver
• Step 5: Check sound settings in the app or hardware driver where the issue occurs

Click here: https://support.hp.com/in-en/document/c01926155 to complete the troubleshooting steps.
(same steps for Windows 10 to identify Microphone realted issue)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Tuebor]

Hello,

Thank you for responding. Here is the information you asked for:

Product number is: 2HJ22AA#ABA

Product name: HP Pavilion All-in-One 27-r0xx

I have run all those troubleshooting steps. Audio is fine, just no ability to record audio or for others to hear me on video calls.

[Echo_Lake]

@Tuebor

Thank you for posting back. 

I did go through the product spec and found out this computer model has microphone and headphone in same port no separate mic. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Tuebor]

Ok, so then no built in microphone? To make video calls I will need to purchase an external microphone?

Thanks for your help.

[Echo_Lake]

@Tuebor

Thank you for posting back. 

You can use headphone or earphone which comes with mic in it.