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HP Recommended
HP omen 30l 3080
Microsoft Windows 10 (64-bit)

When connecting my computer to an LG cx48 with a hdmi 2.1 cable it does not show 120hz as an option in 4k even if the both the screen and hdmi 2.1 shuld be able to do 4k 120hz. Does anyone have an idea what the problem might be or does the graphics card not support 4k 120Hz.

3 REPLIES 3
HP Recommended

Hello

[start]
This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
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Learn how to use the Community

 

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[end]

I am not sure that we have this information, but it would be necessary to have the model of the computer

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

The product number is 495Q2EA#UUW and it is an omen 30l GT13-1076no.

HP Recommended
 
NVIDIA GeForce RTX 3080 with LHR (10 GB)
  • Form Factor/dimensions: 12 layer/11.11 cm x 28.0 cm (4.37 x 11.02 in) approximate
  • Rear I/O connectors: (3) DisplayPort + (1) HDMI
  • Maximum resolution:
    • HDMI 2.1 resolution: 4096 x 2160 x 24 bpp at 60 Hz
    • DisplayPort resolution: DP 1.3/1.4 ready/7680 x 4320 at 60 Hz YUV 420 8-bit
      note:
      Not all ports support the highest resolutions.
  • Memory size: 10 GB (320-bit)
  • Memory type: 256 MB x 32 GDDR6X @ 10 pcs
  • Engine clock: 1440 MHz (Base) / 1710 MHz (Boost)
  • Memory clock: 19 Gbps (9500 MHz)
  • Total power consumption: 320 W
  • Cooling: Active fan-sink with 4 pin fan control
  • DirectX: DX 12
  • PCIe: PCIe Gen 4 x16
  • VR Ready: Yes
  • Multi-Display support: Up to 4 displays
  • External connector: Two 8-pin PCIe power connector

there is just this

 

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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