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HP Recommended

HP Envy Phoenix 850-065SE serial number [Personal Information Removed]

1 REPLY 1
HP Recommended

Hi @beckygrace 

 

Welcome to the HP Forum.

 

You should remove the serial number in your post.

 

It is difficult to answer this question without having "hands on" experience with this MB. HP rarely provides this kind of product detail.

 

Your PC, at this Link, has a Viking MB.

 

This HP Site does not identify a TPM header on this MB.

 

Carefully examine your MB to check for a TPM header if HP has silk screened component IDs on the MB.

 

Regards

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