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‎02-21-2021 03:00 AM

HP Recommended
Product: Example: HP all-in-one 22-c0028in
Operating System: Microsoft Windows 10 (64-bit)

Madam/Sir,

I just ran the hardware test and within a month of getting the hard drive changed, the Short Drive Self Test has failed.This test was conducted out of curiosity and there is no problem being faced.

I have contacted the support in India where I live but just wish to know why is this happening repeatedly?

Thanks, 

1 REPLY 1

‎03-02-2021 08:47 AM

HP Recommended

@Viraj77 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

Your PC specs say it has a 1TB SATA drive -- and the sorry fact is that drives fail.  I've had drives last me for years, and I've also had new drives fail totally after only a few months.  If your is already generating messages, that means it is failing and the sooner you get it replaced, the less likely the PC will fail on you.



I am a volunteer and I do not work for, nor represent, HP
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