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‎05-11-2021 04:29 PM

HP Recommended
Product: p7-1210
Operating System: Microsoft Windows 10 (64-bit)

I have been searching for days to try and find a driver for my built in web cam. I have DONE EVERYTHING that has been suggested other than system restore. At this point I'd rather go out and purchase another CPU or webcam if no one can recommend a solution. HP says that they don't have a driver for Windows 10. Any suggestions would be so appreciated, thanks.

4 REPLIES 4

‎05-11-2021 05:08 PM

HP Recommended

@Alopolis , welcome to the Community.

 

What is the make and model of your webcam?  This would help us determine if a driver is available.  I know that your computer is 10 years old.  HP would definitely not have Win 10 software or driver updates for it.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎05-11-2021 06:34 PM - last edited on ‎05-12-2021 06:51 AM by Retired

HP Recommended

It's built in.  I don't know if this helps but the serial number is  [Personal Information Removed] and the product # is QW691AA.  The camera didn't stop working until I loaded windows 10. Thank you..

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‎05-11-2021 07:29 PM

HP Recommended

You are welcome, @Alopolis!

 

Is the camera built-in to a monitor or the tower?  I wasn't aware that HP had ever installed a camera in their desktop computers.

 

I checked the Software and Drivers page for the computer for a camera driver for Win 7 and Win 8.  They didn't even furnish a driver for it with these OS'es.

 

The only suggestion that I can offer is run Windows Update and HP Support Assistant to see if they find a driver.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎05-12-2021 11:07 AM

HP Recommended

Hi
so there it would be a scoop @old_geekster 
a tower computer, no integrated webcam!

HP Pavilion p7-1210 Desktop PC Product Specifications


all that is possible, it is as you indicate integrated in the monitor , in this case, it is the model of this one , that it will be necessary to give @Alopolis 
Either as I had had, with my Hp in 2009, a free webcam but it was simply a USB camera

 

 

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